The Dwelling Place

Director of Programs

Reporting to the Executive Director (ED), the Director of Programs will be responsible for the operational success of The Dwelling Place programs,  ensuring seamless team management and development,
program delivery, and quality control and evaluation. The Director of Programs will manage a staff of eight and lead the women’s program,
children’s program, alumni program and housing program.

• Responsible for ensuring all programs are in accordance with the standards set out by the organization, its funders and county/city/state licensing as appropriate.
• Responsible for the development and implementation of programs and work plans ensuring that program goals, objectives and outcomes are updated, effective and in compliance with grant projects.
• Maintain positive interactions and relationships with individual
supporters, volunteers, groups and churches, conducting tours
as needed.
• Develop and/or oversee safety and security protocols, program policies and processes for programs and sites.
• Compile, maintain and report on the monthly, quarterly and annual
program statistics.
• Analyze trends in the program, identifying issues and developing
• Review annually all program forms, intakes, handbooks, and other materials needed for effective program operation.
• Submit a monthly written report to the Executive Director for the Board.

Team Supervision & Development
• Responsible for the selection, hiring and coaching of program employees. Ensuring adequate and qualified staff to carry out the
program activities.
• Direct, plan and coordinate the work of the program staff including
supervision and evaluation, training and team building. Develop and
analyze the overall annual staffing plan for review with the ED.
• Develop and implement a system to evaluate the skill, experience,
and professional development needs of all staff.
• Ensure the proper orientation and on-going training of staff, developing a yearly staff training plans that include but are not limited to the topics of: chemical and mental health information;
legal advocacy; case management skills; data privacy practices; child protection and working with systems; survivor leadership; best
practices in trauma-informed and victim-centered services; cultural
considerations; positive youth development; and domestic violence.
Assist with trainings as needed.
• Organize, attend and facilitate weekly staff meetings to maintain effective communication and collaboration with staff.
• Work with staff to develop objective performance measurements
across all sites, to ensure consistent, high-quality evaluation and goal
setting for all employees, and effective and impactful service delivery for all residents.
• Ensure volunteers are trained, appropriately supervised and
communicated with.

Direct Service
• Serve as liaison with community based and county social services to
collaborate and provide needed services to the women and children.
• Provide support to staff answering crisis cell phone and respond to
crises with appropriate actions.
• Oversee the assessment, planning, and evaluation of all case plans.
• Review, with Case Managers, resident progress on goals—reviewing
weekly and monthly goal progress, coaching Case Managers as
needed to assist residents in achieving goals.

• Provides spiritual leadership to staff, residents and volunteers by
setting the tone and leading by example.
• Functions as member of the TDP Leadership Team in overseeing,
developing and refining TDP programs and services; shapes the spiritual climate as a member of this team.
• Maintains a positive demeanor as a representative of Christ, providing empathy, encouragement, kindness, hope and love—sometimes expressed in providing firm direction and limit setting.
• Incorporates scripture, prayer and reflections on godly morals and
values as part of daily interactions with staff and residents as appropriate.



Experience Required

QUALIFICATIONS • Master’s degree in a related field plus five years of prior experience in team management in a residential program. • Skills and experience in domestic abuse, social work, case management, advocacy, mental health, chemical dependency, working with children and youth, cultural competency and traumainformed care. • Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs. • Proficient in using technology as a management r eporting tool and experience developing and implementing program evaluation systems. • Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth. • Experience having worked with a high-performance, collaborative, constructive peer group. • Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility and performance. • Excellent verbal and written communication skills with exceptional attention to details. • Personal qualities of integrity, credibility, and a commitment to and passion for The Dwelling Place mission. • Training and experience in trauma-informed, culturally relevant, victim-centered care. • Experience with survivor leadership (focused both on staff and resident development).



How to Apply

Position open until filled. If interested, please send a cover letter, a brief faith testimony and your resume to: officemanager@thedwellingplaceshelter.org.

The Dwelling Place
940 44th Avenue NE, #21307 Columbia Heights
Columbia Heights, MN 55421
Phone: 651-221-0405

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