St Vincent De Paul

Case Manager

JOB TITLE: Case Manager – Spanish preferred

SCHEDULE: Monday – Friday, with occasional evenings & weekends

CLASSIFICATION: Full-time, non-exempt, union membership OPEIU local 29

LOCATION: Confidential shelter site, Rosalie House

SUPERVISOR: Residential Program Manager

SALARY/BENEFITS: $19.09 per hour, benefits/medical (Kaiser paid in full for employee, dental and vision insurance and 403b retirement plan with match


The Rosalie House Case Manager provides a full range of direct services to survivors of domestic violence primarily in our transitional housing program and support with emergency shelter survivors of domestic violence as needed.


  • Case Manager provides crisis intervention, conflict resolution, peer support, and manage emergency procedures.
  • Case Manager provides direct client services: individual counseling, case management, advocacy, accompaniment, and emergency transportation (using program vehicle).
  • Conduct new client screenings: review application, interview and provide orientation to new clients/families.
  • Answer crisis-line: telephone counseling, screening for shelter, information and referrals.
  • Facilitate resident meetings and support groups.
  • Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
  • Participate in regular staff meetings: Community Time, In-Services, Case Management, program development.
  • Represent Riley Center in community activities as needed.
  • Assist Volunteer Coordinator in training and supervising volunteers as needed.
  • Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
  • Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
  • Perform other appropriate duties as assigned.
  • Upon hiring, complete the next domestic violence training offered by Riley Center.


  • BA degree in social services, psychology or other related field. Equivalent work experience may be accepted in lieu of degree.
  • Written and oral fluency in Spanish preferred. Written and oral fluency in English required.
  • Experience working with survivors of domestic violence in direct services.
  • Demonstrated skills in counseling, case management and client advocacy.
  • Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
  • Strong interpersonal, verbal and written communication skills.
  • Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
  • Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
  • Working knowledge of community resources.
  • Demonstrated commitment to open, direct, and non-violent communication.
  • Ability to de-escalate crisis situations and make decisions under pressure.
  • Basic reporting skills including data entry, Excel and Word processing.
  • Strong initiative and ability to work both independently and cooperatively in a small office.
  • Ability to maintain professional boundaries with clients, volunteers and staff.
  • Commitment to the mission of St. Vincent de Paul Society of San Francisco.


Apply Here



$19.09 per hour

How to Apply

Apply HEre: https://www.click2apply.net/eoO8GqTG6DElC7Wqfde8J

St Vincent De Paul
San Francisco, CA 94117


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