YWCA Clark County

Shelter Advocate - SafeChoice Domestic Violence Program

If an offer is made, a COVID-19 Vaccine series must be completed by first day of employment. Medical and/or Religious exemptions will be assessed if needed by the applicant.
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Type: Full-time (40 hours per week)

Salary: $20.00 per hour + $1,000 Sign on Bonus + $1 Bilingual Differential Available

Benefits: Visit our Benefits and Perks Tab by Clicking Here



  • Proactively maintain yearly domestic training requirements as required.
  • Be present for and appropriately participate in staff meetings as required.
  • Establish and maintain a record of impeccable dependability with regards to punctuality, following call-out procedures, and adhering to the policies, practices, and guidelines set by the organization and SafeChoice.
  • Ability to be flexible with the schedule and day-to-day tasks, and prioritize appropriately.
  • Maintain a calm and professional demeanor while working in a high-stress and unpredictable environment, including flexibility in last minute shift coverage changes.
  • Maintain appropriate personal/professional boundaries with participants and co-workers to maintain clear, open, and unbiased lines of communication.
  • Assure that participants, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
  • Gain approval for, track, and engage in activities that meet the organization's 1% for Social Change requirement.
  • Think through the lens of racial equity and its intersections with poverty. Use the core principles of anti-racism and grounding those principles in all daily tasks
  • Incorporate the YWCA's commitment to social justice by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial, gender and class equity.

Direct Services Advocacy

  • Utilize strong de-escalation and empowerment skills to best support individuals who have or are being impacted by domestic violence. Provide a survivor-centered, empowerment-based approach to advocacy, effectively supporting survivors and families in identifying their own needs and goals and increasing survivor safety.
  • Provide culturally responsive advocacy that honors the lived experiences of every survivor accessing support services. Effectively communicate available resources that support cultural values, beliefs and customs.
  • Effectively and respectfully work with people from diverse backgrounds and with diverse needs.
  • Respond to survivors on domestic violence hotline calls, complete phone screens and intakes and provide case management advocacy.
  • Connect participants with relevant community resources to address needs related to domestic violence, including domestic violence education, domestic violence protection orders, safety planning, housing, and financial assistance.
  • Input data relating to participants as required by contracts and state law. This includes, but is not limited to, entering data into Infornet, creating new participant files, exiting files, updating the former resident database, sending monthly 911 and sexual assault program logs to appropriate staff.
  • Respond to questions and concerns from participants, co-workers, supervisor, and community partners as appropriate, in a timely fashion, and in a manner that supports the mission and core values of the program and organization.
  • Document and communicate pertinent, relevant, and appropriate participant related information to co-workers and supervisor.
  • Utilizing proper techniques, conduct room turnovers and additional maintenance responsibilities during shifts including, but not limited to: sanitizing mattresses and room surfaces and responsibilities on the walk-through check list.
  • Perform housekeeping duties as assigned including, but not limited to: emptying garbage cans, cleaning spills, wiping and sanitizing surfaces, washing laundry, pushing carts, sweeping and mopping, rearranging furniture.
  • Assist with receiving donations and supplies, loading, unloading, and restocking.
  • Act as first responder in the event of an emergency or building evacuation.
  • Work closely with the Housing Program Specialist and other community partners to support families in obtaining safe housing options after shelter and complete housing and vulnerability assessments.
  • Using the guidelines provided by the Shelter Services Manager and Shelter Facilities Manager, work with co-workers to maintain an organized and safe shelter environment and support with room turnovers, donations, and any other facility needs as assigned.

There is a strong social justice component to all positions within YWCA Clark County, requiring critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values


Related Education: A.A. /A.S. degree in a related field or position equivalent experience in addition to the experience requirements listed below.

Strong problem solving skills: resourceful and able to resolve challenges while knowing when it's time to stop and ask questions or seek additional guidance.

Strong technological skills: effectively use common software programs (like MS Office, Excel, and PowerPoint) to fulfill position related expectations.

Strong soft-skills: with little to no prompting, adapt work and communication style to mitigate and/or de-escalate crisis, and to best support our participants.

Related Experience

At least six months experience providing empowerment based advocacy, preferably domestic violence advocacy to at risk populations.

At least one year or more working with families and children who are experiencing domestic violence and homelessness.

Required Knowledge

Understanding of intersecting oppressions, empowerment, and the dynamics of domestic violence.

Proficient in MS Office products.


Don't meet every single requirement? Studies have shown that Women and BIPOC are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles, and please know we value lived experience!

Apply Here



20 - 21 / Hourly Wage

How to Apply

Apply Online

YWCA Clark County
Vancouver, WA 98663


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Effective October 6, 2022, The National Coalition Against Domestic Violence (NCADV) and the National Domestic Violence Hotline (The Hotline) have joined together. To learn more about this exciting venture, to expand the eco-system of holistic and inclusive support for survivors and advocates, please visit Project Opal.